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Our Commitment To Care

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//St Nectans//

Our Commitment

Everyone at St Nectans has a personal and professional commitment to providing excellent care. Here are the values that we have set to achieve our commitment:

We understand that quality is crucial to everything we do at St Nectans. We ensure that everything we do is continually scrutinised. We get feedback from the people who use our services and implement robust systems to monitor our standards.

As a care home provider, we are registered with the Care Quality Commission, the independent regulator of all health and social care services in England, and our home is regularly inspected to ensure that we meet essential standards of quality and safety.

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Aims and Objectives:

  • Provide a friendly residential setting within a care home environment.
  • Treat people equally, respectfully and with dignity
  • Provide a quality of life which enables residents to retain their independence and identity
  • Provide physical and emotional support to residents, family and friends.
  • Welcoming complaints and compliments.
  • Acting on your views and comments in a timely fashion.
  • Pursue excellence to achieve outstanding outcomes.
  • Behave with honesty and openness, building relationships based on trust.
  • Conduct regular reviews and close monitoring of our services.

Our Vision:

  • Vision of St Nectans is to help people live healthier, happier and more fulfilling lives.
  • We aim to play a leading role in driving improved standards across the health and social care sectors.
  • We firmly believe in the importance of keeping clients as active and independent as possible.
  • We aim to recruit the right people, and develop them through training to make a positive difference to others.