St Nectan's is a five-star care home. At each visit I felt that everyone from care manager, care team, catering team and activities coordinator were working together tirelessly to make the residents feel safe, secure, cared for and to the highest standard. They were all taking the time to fully understand my granddad's personal needs. Their focus was on maintaining his dignity, supporting his physical and mental health. I noticed there was always compassion and a smile on their faces. The communal areas were clean and hygienic. During the two and a half years my granddad resided he benefited from lovely new carpet, new comfortable armchairs, high quality wall decorations. He had lovely times in the garden and even occasional walks by the nearby seaside. Could not be happier with St Nectan's. Especially how they managed during challenging times in COVID.
We looked at many homes in Bexhill-on-Sea for our friend/neighbour when she was left alone after her husband's demise but St Nectans Residential home was exceptional right from the start. All the staff are amazing, kind and so helpful in every way possible. Residents' health and well-being are monitored day and night without fail. Daily activities are so well organised and a lot of fun and my friend has enjoyed that very much. In the 12 weeks that she has been in her new forever home she has gained weight (after losing weight due to bereavement and illness). The meals are absolutely wonderful and so well presented and very nutritious. We are always welcome every time we visit, whatever time of day that is. Meals are a very important part of life whatever age but this home surpasses all expectations. A very bright and exceptionally clean home with beautiful sea views and massive rooms with en-suites. St Nectans turns out to be the best choice we all made.
The staff at St Nectans have always taken the utmost care of my aunty. My aunt has been a resident for nearly two years and has received nothing but great kindness from the staff. The manager and all the staff have ensured that my aunt is well looked after. As I live up in the North of England, it could have been difficult to visit very often but they have done all they can to ensure that I am included in all dealings with my aunt and am well informed of anything I need to know. I visited St Nectans 3 times so far and recently visited in August 2023 and each time confirmed the opinion I already had - this is a great care home with brilliant staff who do all they can to ensure their residents are well-cared for with an excellent location of a minute's walk from Bexhill station, works for me! Many thanks to everyone at St Nectans Bexhill.
My relative went to stay at St Nectans Residential Care Home for two weeks respite, and I have got to say the overall experience was better than I imagined. All the staff were friendly and helpful and nothing was ever too much.The care my relative received was excellent, he always looked very clean and well presented, the food looked lovely. The management team were very approachable and friendly.The atmosphere in the whole home was just great. I would strongly recommend St Nectans Residential Care Home to anyone who was looking for respite or to place an elderly relative there long term.